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Beyond InsurTech

Beyond InsurTech – three start ups influencing the insurance customer experience 

Beyond InsurTech – how other technology providers are influencing the insurance customer experience. Hear from 3 local start ups, specialists in property operations, identity verification and conversational AI, who are all in their own way contributing to changing customer expectations when buying insurance. 

Whether it’s proactive ways to minimise insurance claims through preventative commercial building maintenance, ensuring that the onboarding process matches the promise at time of sale, or that brands can provide online support when customers want it – join us for a conversation with Tell Frankie, APLYiD and Ambit


James Brown - Director of Global Partnerships - APLYiD
An industry leader focused on driving new innovation to deliver better customer outcomes. A business connector focused on helping New Zealand build innovative technology products and solutions to export to a global market. Expert in change and transformation and passionate about the way we work, balance our life goals, family and giving back to the community An Ambassador for the 4 day week campaign to drive productivity and fundamentally change the way we think about the working week.
Melisa Shore - Sales Lead - Ambit
Melisa Shore, Sales Lead, Ambit After a career in financial services spanning 20 years Melisa sought to embark on a new path. Her passion for solving problems led her to early stage technology companies, joining conversational AI company Ambit in 2018. During her financial services career Melisa worked across customer service and product roles before moving into relationship management, sales and financial advice. Melisa became an Authorised Financial Adviser in 2011, providing advice and financial education to corporate superannuation and KiwiSaver members.
Georgie Fenwicke - CEO and Founder - Tell Frankie
Georgie Fenwicke is the founder and CEO of Frankie. Frankie is cloud software for Industrious Property teams to extend the life of buildings and prevent unbudgeted property spend.


Mar 10
5:00 pm - 5:40 pm
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