FinTech is the fastest growing segment of the tech sector and the insurance value chain is integral to further innovation.

Both service innovation and digital technologies are transforming the way insurance services are provided and experienced by customers. Digital offerings like artificial intelligence, blockchain, chatbots, image recognition, predictive analytics and telematics are increasingly being used across the financial services landscape. These new technologies combined with other digital service offerings and back end system refinements have the potential for (and already are) dramatically improving how customers engage with – and experience insurance services.

The New Zealand Financial Innovation and Technology Association (FinTechNZ) has created the Insurance Working Group (IWG) in response to interest from the insurance industry. Our members are from across the sector, the wider ecosystem and at all stages of innovation and transformation.

We share an inclusive, collaborative approach to advance collective opportunity with both NZ and international partners.

The IWG has been established to identify the themes and issues, support broad sector engagement and lead the insurance transformation journey.

The IWG currently meets monthly and will soon be launching monthly ‘meetups’ (in association with the FinTechNZ ‘Connect’ events), to connect, promote and advance the members’ agenda. A schedule will be available soon. Other projects are also being explored.

Working Group Members

Jason Roberts

Augen Software Group, Insurance Working Group Lead Coordinator

James Brown

FinTechNZ, General Manager

Mitchell Pham

Augen Software Group, FinTechNZ Chair

Craig Kirk

Delta Insurance

Ian Cormack

Kai Dwyer


Paul Robinson

Suncorp NZ

Rob Coon

Cove Insurance

The FinTechNZ Insurance Working Group provides a forum for industry to engage and collaborate. To encourage full participation, FinTechNZ is extending membership to those across the entire insurance value chain.

If you would like to join the FinTechNZ insurance community, please contact the IWG lead co-ordinator, Jason Roberts or 021 222 7624.